1/7/2024 0 Comments Kaleidoscope roses 1800flowers![]() ![]() I received a cardboard box of a wrapped rose arrangement that I had to unbox myself. When I was tracking the package and saw that it was coming all the way from Georgia, I knew I wouldn’t receive the fresh bunch of flowers I thought I was paying for. I was surprised to see that the flowers I ordered were shipped all the way from Georgia to South Florida. I ordered a smaller arrangement and the overall price was still ridiculously high because of the shipping cost. Giving at least 2 stars just because it was delivered on time and the flowers weren’t dead or dry but I was still a little disappointed. Don't count on my business in 2024 if this is how you treat customers. I received no explanation for this issue and poor customer service. It hasn't been corrected and I have received no correspondence from 1 800 Flowers. Contact 1800 Flowers again on Jand they said it would be corrected in 48 hours. So now I get 11 months of service for 12 months of cost. But they back dated its active status to May 31, 2023. ![]() After multiple attempts via Harry and David and 1-800 Flowers customer service at the end of June, don't know exact date because they never contacted me back about the problem, they reactivated my account. I waited 2 months for the account to reactivate. My account was never updated so I haven't been able to us this service. The charge hit my credit card on April 1, 2023. I renew my subscription on March 31 2023. I have been a member of the "Celebration Passport" shipping program since 2022. ![]() Celebration Passport took my money and ran ![]()
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